| Description | Part Number |
| Quick TAC - On-demand direct access to high-level support, per hour (Normal Business Hours) | SUPOD-QTAC-ST-HRLY |
| TAC Assist - On-demand support, per hour (after-hours) | SUPOD-TACA-AH-HRLY |
| TAC Assist - Standby support for 4 hours blocked time (Normal Business Hours) | SUPSE-TACA-NB-4HR |
| TAC Assist - Standby overnight after-hours support for 4 hours | SUPSE-TACA-OV-4HR |
| TAC Assist - Standby weekend after-hours support for 8 hours | SUPSE-TACA-WE-8HR |
| Annual - Onsite Support Contract | SCNT-OUTS-OS-12M |
| Semi-Annual - Onsite Support Contract | ACNT-OUTS-OS-6M |
| Quarterly - Onsite Support Contract | SCNT-OUTS-OS-3M |
| Monthly - Onsite Tech Support Contract | SCNT-OUTS-OS-1M |